Terms & Conditions

Last Updated: July 25, 2026

Welcome to MAD Marketers BD. By accessing our website, purchasing our products, or using our services, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website or services.

1. About Us

MAD Marketers BD (“MAD Marketers”, “we”, “our”, or “us”) is a digital marketing agency providing marketing services, consulting, training, educational resources, and digital products.

These Terms apply to all visitors, customers, clients, and users of our website and services.

2. Our Services

Our services may include, but are not limited to:

* Meta Ads Management
* Social Media Marketing
* Content Strategy
* Creative Design
* Website Design & Development
* SEO Services
* Marketing Consultation
* Growth Strategy
* AI & Automation Services
* Any future services offered by MAD Marketers

Each service may have its own proposal, agreement, or scope of work. If there is any conflict between these Terms and a signed agreement, the signed agreement will take precedence.

3. Digital Products

We also sell digital products including, but not limited to:

* Courses
* E-books
* Templates
* Playbooks
* SOPs
* Checklists
* Prompt Packs
* Worksheets
* Digital Downloads
* Training Materials

All digital products are licensed, not sold.

Purchasing a digital product grants you a non-exclusive, non-transferable license for your personal or internal business use only.

You may not:

* Resell
* Redistribute
* Share download links
* Upload to file-sharing websites
* Copy for commercial resale
* Claim ownership of our materials
* Remove copyright notices

4. Intellectual Property

Unless otherwise stated, all content published by MAD Marketers is our intellectual property.

This includes:

* Videos
* Graphics
* Branding
* Logos
* Website content
* Marketing frameworks
* Templates
* Playbooks
* Documents
* Course materials
* Creative concepts
* Ad strategies
* Copywriting
* Designs

No part may be copied, reproduced, modified, or distributed without written permission.

5. Payments

All payments are processed securely through our approved payment providers.

Prices are displayed in the applicable currency and may change without prior notice.

Services requiring recurring payments will continue according to the agreed billing cycle until cancelled or terminated under the applicable agreement.

Failure to make payments may result in suspension or termination of services.

6. Refund Policy

Digital Products

Due to the nature of downloadable digital products, all sales are final.

We generally do not offer refunds once access has been granted or files have been delivered.

Exceptions may be made if:

* You were charged multiple times
* The product cannot be delivered due to our technical issue
* Required by applicable law

Marketing Services

Refunds are generally not available for services already performed.

If a project is cancelled after work has begun, payment may still be required for completed work, hours invested, or expenses incurred.

7. Results Disclaimer

Marketing involves many variables beyond our control.

While we strive to deliver the highest quality work, we do not guarantee:

* Revenue
* Sales
* ROAS
* Leads
* Rankings
* Profit
* Business growth
* Specific advertising performance

Past results, testimonials, and case studies do not guarantee future performance.

Every business is different.

8. Client Responsibilities

Clients agree to provide:

* Accurate information
* Timely feedback
* Required assets
* Website access
* Advertising account access
* Necessary approvals

Delays in communication or approvals may affect project timelines.

MAD Marketers is not responsible for delays caused by the client.

9. Advertising Platforms

We manage campaigns on third-party platforms such as Meta, Google, TikTok, LinkedIn, or others.

We are not responsible for:

* Platform outages
* Account suspensions
* Policy changes
* Algorithm updates
* Disabled ad accounts
* Advertising restrictions
* Decisions made by third-party platforms

10. User Accounts

If you create an account on our website, you are responsible for maintaining the confidentiality of your login credentials.

You are responsible for all activities under your account.

11. Prohibited Use

You agree not to:

* Violate any applicable law
* Attempt unauthorized access
* Distribute malware
* Copy or steal our content
* Share purchased digital products
* Reverse engineer our materials
* Misrepresent our brand
* Use our website to harm others

We reserve the right to suspend access for violations.

12. Testimonials

We may publish testimonials, reviews, case studies, or project outcomes with client permission or as otherwise permitted by law.

Individual results vary.

13. Confidentiality

Both parties agree to keep confidential information private unless disclosure is required by law or authorized by the other party.

14. Limitation of Liability

To the fullest extent permitted by law, MAD Marketers shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of our services or products.

Our maximum liability shall not exceed the amount paid by the customer for the specific product or service giving rise to the claim.

15. Termination

We reserve the right to refuse service or terminate access if a customer:

* Violates these Terms
* Uses our products unlawfully
* Abuses our staff
* Engages in fraudulent activity
* Infringes our intellectual property

16. Changes to These Terms

We may update these Terms & Conditions at any time.

Changes become effective immediately upon publication on our website.

Continued use of our website or services constitutes acceptance of the updated Terms.

17. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the People’s Republic of Bangladesh.

Any disputes shall be subject to the exclusive jurisdiction of the competent courts of Bangladesh.

18. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us.

MAD Marketers BD

Email: hello@themadmarketers.com

Website: https://themadmarketers.com

Business Hours: Sunday – Thursday, 10:00 AM – 6:00 PM (Bangladesh Time)

19. Acceptance

By purchasing any product, engaging our services, or using our website, you acknowledge that you have read, understood, and agree to these Terms & Conditions.